Digi7s ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our digital services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website. This policy applies to all information collected through our website (digi7s.com), and any related services, sales, marketing, or events.
Who We Are
Digi7s is a digital agency based in Dubai, United Arab Emirates, providing website design and development, mobile app development, AI solutions, cloud services, cybersecurity, and digital marketing services to businesses across the UAE and internationally.
For the purposes of the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL) and the European Union General Data Protection Regulation (GDPR) where applicable, Digi7s acts as the data controller for personal data collected through this website.
Information We Collect
Information You Provide Directly
We collect information you voluntarily provide to us when you:
- Fill out a contact or enquiry form on our website
- Request a project quote or consultation
- Engage us for digital services
- Subscribe to our newsletter or blog updates
- Communicate with us by email, phone, or WhatsApp
This information may include your full name, email address, phone number, WhatsApp number, company name, job title, project details, and budget information.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar tracking technologies, including your IP address, browser type and version, operating system, pages visited, time spent on pages, referring website, and general geographic location (city/country level).
Information from Third Parties
We may receive information about you from third-party sources, such as business partners, referral partners, or publicly available professional profiles (such as LinkedIn) when you engage with us professionally.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries — answering your questions, providing quotes, and following up on project discussions
- To deliver services — managing your project, communicating progress, and providing the digital services you have engaged us for
- To improve our website — analysing how visitors use our site to improve content, performance, and user experience
- To send marketing communications — only with your explicit consent, we may send you relevant news, insights, or service updates by email
- To comply with legal obligations — including tax, accounting, and regulatory requirements under UAE law
- To protect our legitimate interests — such as fraud prevention, security monitoring, and defending legal claims
We do not use your personal data for automated decision-making or profiling.
Legal Basis for Processing
Where the GDPR or UAE PDPL applies, we process your personal data on the following legal bases:
Processing necessary to fulfil a contract with you or take steps at your request prior to entering a contract
Where you have given clear consent to process your data for a specific purpose, such as marketing emails
Processing necessary for our legitimate business interests, provided these are not overridden by your rights
Processing necessary to comply with UAE legal and regulatory requirements
Information Sharing
We do not sell, trade, or rent your personal information to any third party for their own marketing purposes. We may share your information only in the following circumstances:
- Service providers — trusted third-party companies that assist us in delivering our services, such as hosting providers, payment processors, project management tools, and email platforms. All such providers are contractually required to protect your data.
- Professional advisers — accountants, lawyers, or auditors where necessary for our business operations, under strict confidentiality obligations.
- Legal requirements — where we are required to disclose information by applicable law, court order, or at the request of a competent UAE government authority.
- Business transfers — if Digi7s is acquired, merged, or its assets are transferred, your data may be transferred as part of that transaction, with equivalent privacy protections maintained.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, and reporting requirements.
- Enquiry data — retained for 2 years from the date of your initial enquiry, or longer if a project commences
- Client project data — retained for 5 years following project completion to comply with UAE commercial and tax record-keeping requirements
- Marketing email preferences — retained until you unsubscribe or withdraw consent
- Website analytics data — retained for 26 months (Google Analytics default)
When your data is no longer required, we securely delete or anonymise it.
Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance your experience and gather analytics data. We use the following types of cookies:
| Type | Purpose | Examples |
|---|---|---|
| Essential | Required for the website to function. Cannot be disabled. | Session cookies, security tokens |
| Analytics | Help us understand how visitors interact with our website. | Google Analytics 4 |
| Marketing | Used to track website visitors across websites to display relevant ads. | Google Ads, Meta Pixel |
| Preferences | Remember your settings and preferences. | Language, region |
You can control or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. For more information about cookies, visit allaboutcookies.org.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted to and from our website
- Access controls limiting data access to authorised personnel only
- Regular security assessments and penetration testing
- Secure data storage with reputable cloud providers operating UAE or GDPR-compliant data centres
- Staff training on data protection and information security
Despite these measures, no internet transmission or electronic storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately at info@digi7s.com.
Your Rights
Depending on your location, you may have the following rights regarding your personal data under the UAE PDPL and/or GDPR:
Request a copy of the personal data we hold about you
Request correction of any inaccurate or incomplete data
Request deletion of your personal data in certain circumstances
Request that we limit how we use your data in certain circumstances
Receive your personal data in a structured, machine-readable format
Object to processing based on legitimate interests or for direct marketing
Withdraw consent at any time where processing is based on consent
Lodge a complaint with the UAE Data Office or your local supervisory authority
To exercise any of these rights, contact us at info@digi7s.com. We will respond within 30 days. We may need to verify your identity before processing your request.
International Data Transfers
Our primary operations are based in Dubai, UAE. Some of our service providers may process data outside the UAE. Where data is transferred internationally, we ensure equivalent protections are in place through appropriate safeguards such as standard contractual clauses or adequacy decisions.
If you are located in the European Economic Area (EEA), by using our website or engaging our services, you acknowledge that your data may be transferred to and processed in the UAE, which has adopted data protection legislation aligned with international standards.
Third-Party Links
Our website may contain links to third-party websites, including our client portfolio and partner sites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policy of every website you visit. This Privacy Policy applies only to information collected by digi7s.com.
Children
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our team: